Category: News

A massive part of running a charity is how you balance your donors. It’s a fine line between enticing new ones to support your cause and ensuring your long-term ones feel appreciated. And there’s a science to fostering that loyalty and making sure you have the donations you need now...

Productivity is an important metric in retail. It’s how you ensure your shops are performing at a level you’re happy with. And productivity has actually been on the rise in this sector - up 6.6% in fact! This is still a vital consideration in the charity industry, even with its...

We don’t really know what the future holds for the retail industry. It’s certainly going to change over the years, and charities are likely to be at the forefront of that, as we discussed last week. Something that everyone in the retail sector - charities included - are going to...

When it comes to your volunteers, you likely want them to be their best. And that can mean something different to every charity. Does “best” mean the ones with tons of passion? Or do you want your volunteers to shine in social situations and be outgoing? Or are you simply...

The state of the high street is a far cry from what it was even just a few years ago. What was already in decline according to some was fast-tracked thanks to the pandemic. In 2020, British high streets lost 11,000 shops. Now, it isn’t unusual to see once occupied...

No matter your business or organisation, there’s always one constant. And that’s your customers. Or, more specifically, their loyalty. For as much as you might want to chase new donors for your charity, it’s those who have been by your side forever that mean a lot. They believe in your...

You know that running a charity isn’t as easy as some people probably think it is. You have multiple shops to oversee. Donation drives to run. Volunteers to recruit. And no matter what aspect you’re overlooking, you have to make vital choices to ensure you can increase the support you...

You can’t separate business and technology in the 21st century. It has become an essential. Which means your team needs to be equipped to handle any technology changes. But some people’s digital skills will require more work than others, meaning there’ll be some training on your horizon. Whether you’re training...

Every charity’s goal is a noble and altruistic one. They set out to help those who need it most, and ask nothing in return. When you look at it like this, it paints an inspiring picture of what humanity will do. But, unfortunately, charities are still businesses. At the end...

Data makes the world of retail go round. It’s how you offer seamless customer experiences, stay organised, improve profits, and track trends. And for the third sector, data has completely changed it. Every charity will already be capturing a lot of valuable information about sales, donors, or beneficiaries. But what’s...