As you might have heard, PoSReady 7 OS, the operating system used in most tills, is approaching its end of life (EoL). This basically means that in October 2021, the vendor will stop delivering support services for the product.
So what does this mean for your charity? Simply put, this could cause some serious disruption to your day-to-day operations, and it’s why many charities are now considering an operating system upgrade. But let’s look at it in more detail…
Compliance with the Payment Card Industry Data Security Standard (PCI DSS) is essential for your charity. This compliance is mandated by the contracts you sign with the card brands and banks that handle your charity’s payment processing.
As the PCI DSS says: “Protect all system components and software from known vulnerabilities by installing applicable vendor-supplied security patches. Install critical security patches within one month of release.”
Old operating systems, such as the PoSReady 7, may no longer be supported by vendors. Operating systems that aren’t supported won’t have access to software patches. This means you won’t be able to continue using the software while remaining PCI compliant. Failure to be PCI compliant can result in fines, which can be as high as £60,000.
Even the systems with the best cyber security solutions can be subject to sophisticated cyber attacks. A data breach occurring on an EoL operating system could result in disciplinary action or fines from the Information Commissioner’s Office. GDPR states data must be handled securely by means of “appropriate technical and organisational measures”, which means an obsolete system may be considered neglectful or careless.
No more updates means the system won’t be at its safest. Even if any vulnerabilities are found, there will be no patches to offer further security. As well as this, older systems are less likely to be supported by other programs, which may include your antivirus software. And antivirus solutions might not be the only third-party solution that your charity relies on.
Lack of support from third-party vendors
Integrated payment providers connect the payment processing function of your business with other vital systems like CRM, accounting, and payroll. But by making the decision to continue to use an EoL operating system, you could lose your integrated payment providers as they’re unlikely to want to continue to support their solution on an EoL system. But they are key to your operations, so losing your provider could be a huge blow to your charity.
You also need to be careful with remote support software. This allows a technician to connect to a device from anywhere in the world to help with any issues, support, or installing important updates for the system. Remote control products can create security concerns if not configured or used in a secure manner, so you want to be sure they will be supported.
PoSReady 7 OS is on its way out. While you could continue to use it, it may cause you more problems down the line. Now might be the time to seek a new PoS operating system for your charity to keep operations at their best.
With over 30 years of experience at the forefront of the UK charity tech scene, Charity Retail Systems has developed an innovative, HMRC-recognised EPoS system to take your charity to the next level. If you’d like to find out more, call us today on 01204 706000.