Whilst our new lottery software helps to generate additional revenue for charities, our interactive management dashboard functionality has now been rolled out, free of charge, to all of our customers – with outstanding results.

Updated automatically to existing CHARiot software systems overnight to ensure no disruption, the new dashboard has added management functionality at shop level without altering the navigation for staff and volunteers.

In addition to this, an android and iOS app linked to the dashboard software will be launched before the end of the year, which will enable store and regional managers to access reporting functionality in store using their phones or portable devices.

The additional functionality from the new dashboard includes:

• – See average customer spend and sales figures
• – Trend graphs & information breakdown on Gift Aid, new donor sign-ups & bag drops
• – Refund tracking
• – Budget and target monitoring and amendment
• – Access to reports in store and at head office
• – Information can be viewed by store, region or company

Head of retail at St Catherine’s Hospice, Rachael Hewitt, comments: “Working with Nisyst has been so easy and the new dashboard update was completely seamless.

“The real-time visibility of store performance and operational activities means we have the right management information to make informed decisions.”

At Nisyst, we believe that CHARiot is the best charity sector EPoS system on the market and we’re constantly investing in product development based on user feedback to ensure that it continues to offer users the most advanced functionality.

Managing director of Nisyst, Bob Chunilal adds: “The feedback we’ve had from users is that they love the CHARiot system but they’d like more management capabilities at the point of use.

“Our new dashboard provides that, giving customers access to head office reporting at a local level and enabling business decisions to be made.

“CHARiot users will not notice a difference in the day-to-day navigation of the system but, if they do need any assistance, our in-house helpdesk will be there to support them as always.”