Category: Case studies

About The Kirkwood The Kirkwood provide specialist care, free of charge, to adults in Kirklees with advanced, progressive illnesses at any time from diagnosis to the end of life, respecting their individual needs and wishes. Care and support are also provided for their family members, friends and carers, both during the...

Wirral Hospice St John’s invested in an EPoS system to enhance its collection of Gift Aid and introduce a new range of gift items to all of its shops. The charity installed the CHARiot system in a phased roll out across all six of its shops, plus the gift shop at...

St Luke’s Hospice in Cheshire increased its revenue from the sale of donated goods by £10,000 in the first five months. The hospice installed Nisyst’s CHARiot EPoS system into its nine charity shops plus its hospice shop to automatically collect Gift Aid and drive revenues on all donated goods. CHARiot enables all...

When Paul Chivers joined Bristol-based charity St Peter’s Hospice to head up their retail team four years ago, his arrival coincided with the charity’s official tendering process for a retail software solutions provider, and very early stage conversations with Nisyst. The charity had one key requirement – a system that...

Havens Hospices is an Essex-based charity providing specialist care and support to patients and their loved ones at the end of their lives. The charity is only able to provide this hugely important service through the generosity of supporters who donate time, money and goods to the charity. Joining the...

“Nisyst really do care about you as a customer. Right from our very first meeting, they really listened to our needs and paid attention to what we wanted, providing a tailored solution for us as an independent charity. They are always willing to listen to our feedback so they can...

Tasked by the board of The Children’s Society to source and roll out the charity’s first ePoS system across 67 retail outlets and then scale it up to 106 shops, Paul Tate, New Business Manager, knew he needed a software provider who could meet a set of unique demands. The...

When Alan Haynes took over the reigns as Head of Retail of All Aboard Charity Shops six years ago, it took him less than a week to realise that he had an uphill battle on his hands to convince the board of trustees that their ePoS system was not fit for purpose...