Category: News

Choosing the right EPoS system is a big decision for any charity. Gone are the days of manual cash registers; the world of retail is increasingly digital. And your EPoS is now the central hub for most of your operations. Between providing a premium customer service and helping to make the...

What is a charity without its volunteers? They’re so much more than a resource. Volunteers keep your operation running smoothly. They help you foster local relationships and raise awareness. Providing feedback on services and operations, they uncover ways you can be better. And they’re just all-round great ambassadors for your...

As of right now, England is looking at finally moving on from the pandemic. The government is putting an end to many measures put in place to stop the spread of COVID. It means the country is about to start a new chapter; one that represents a different world than...

In 2021, it was found that while fewer people were giving to charity, those who were making donations were giving more than previous years. It shows the importance of building and strengthening relationships with existing donors and customers could actually be a better use of your organisation’s time and resources. More...

It’s a very real threat that looms over the charity retail sector: cyber attacks. In 2020 alone, 26% of voluntary sector organisations reported cyber attacks, a quarter of which suffered from them on a weekly basis. And this figure rises even higher for those with annual incomes of £500,000 or more, with 51%...

The world of technology is constantly changing. And one advancement that’s dominated recent years is the concept of ‘Software as a Service’ – or SaaS for short. SaaS technology is on-demand software you pay for through a monthly subscription, and is often cloud-based. The annual growth rate of the SaaS industry...

Giving back to our community is so fulfilling. Even if we end up working over 12 hours a day, there’s nothing that can beat that rewarding feeling of knowing you’ve made a difference. But in the pursuit of doing something good in the world, we can end up forgetting about...

2022 is finally here. We don’t know about you, but we’re excited to see what it brings for the charity retail sector. While 2021 saw the industry attempting to find its feet in the new normal, we’re hopeful 2022 will bring with it more consistency and progress for the retail sector. But how...

It’s difficult to imagine the charity retail sector before technology. But while we’ve certainly made a lot of progress, there’s still a lot further for the industry to go. 60% of charities now have a digital strategy – up from 49% in 2020. That’s great news. Yet the sector still only rates...

Wirral Hospice St John’s invested in an EPoS system to enhance its collection of Gift Aid and introduce a new range of gift items to all of its shops. The charity installed the CHARiot system in a phased roll out across all six of its shops, plus the gift shop at...