Category: News

The charity sector has been in a difficult position in recent years. The pandemic brought a need to pivot quickly in the face of changing threats. But 2022 so far feels like a welcome calm after the storm. A time to settle down, strategise, and think about the future. It’s...

The general public only sees one side of charities. The side that has shops on our streets, fundraisers in our communities, and adverts on our TVs. But behind all of that, as you know, is an intricate machine that keeps everything running. If you’re a charity retail area manager, you know...

The COVID-19 pandemic sent shockwaves through the charity sector. Previous ways of working and fundraising weren’t viable anymore. But fewer than 20% of charities felt they were ready to fundraise effectively online. When it came to digital transformation, it was now or never. Fast forward a few years and we’re coming out of...

The past two years have highlighted the incredible generosity of the UK. Despite 44% of people experiencing money worries, £11.3 billion was donated to charities in 2020, up from £10.6 billion in 2019. During hard times, it was great to see people coming together. But life was very different. Charity shops were closed, money...

Choosing the right EPoS system is a big decision for any charity. Gone are the days of manual cash registers; the world of retail is increasingly digital. And your EPoS is now the central hub for most of your operations. Between providing a premium customer service and helping to make the...

What is a charity without its volunteers? They’re so much more than a resource. Volunteers keep your operation running smoothly. They help you foster local relationships and raise awareness. Providing feedback on services and operations, they uncover ways you can be better. And they’re just all-round great ambassadors for your...

As of right now, England is looking at finally moving on from the pandemic. The government is putting an end to many measures put in place to stop the spread of COVID. It means the country is about to start a new chapter; one that represents a different world than...

In 2021, it was found that while fewer people were giving to charity, those who were making donations were giving more than previous years. It shows the importance of building and strengthening relationships with existing donors and customers could actually be a better use of your organisation’s time and resources. More...

It’s a very real threat that looms over the charity retail sector: cyber attacks. In 2020 alone, 26% of voluntary sector organisations reported cyber attacks, a quarter of which suffered from them on a weekly basis. And this figure rises even higher for those with annual incomes of £500,000 or more, with 51%...

The world of technology is constantly changing. And one advancement that’s dominated recent years is the concept of ‘Software as a Service’ – or SaaS for short. SaaS technology is on-demand software you pay for through a monthly subscription, and is often cloud-based. The annual growth rate of the SaaS industry...