In 2021, it was found that while fewer people were giving to charity, those who were making donations were giving more than previous years. It shows the importance of building and strengthening relationships with existing donors and customers could actually be a better use of your organisation’s time and resources. More...

It’s a very real threat that looms over the charity retail sector: cyber attacks. In 2020 alone, 26% of voluntary sector organisations reported cyber attacks, a quarter of which suffered from them on a weekly basis. And this figure rises even higher for those with annual incomes of £500,000 or more, with 51%...

The world of technology is constantly changing. And one advancement that’s dominated recent years is the concept of ‘Software as a Service’ – or SaaS for short. SaaS technology is on-demand software you pay for through a monthly subscription, and is often cloud-based. The annual growth rate of the SaaS industry...

Giving back to our community is so fulfilling. Even if we end up working over 12 hours a day, there’s nothing that can beat that rewarding feeling of knowing you’ve made a difference. But in the pursuit of doing something good in the world, we can end up forgetting about...

2022 is finally here. We don’t know about you, but we’re excited to see what it brings for the charity retail sector. While 2021 saw the industry attempting to find its feet in the new normal, we’re hopeful 2022 will bring with it more consistency and progress for the retail sector. But how...

It’s difficult to imagine the charity retail sector before technology. But while we’ve certainly made a lot of progress, there’s still a lot further for the industry to go. 60% of charities now have a digital strategy – up from 49% in 2020. That’s great news. Yet the sector still only rates...

St Luke’s Hospice in Cheshire increased its revenue from the sale of donated goods by £10,000 in the first five months. The hospice installed Nisyst’s CHARiot EPoS system into its nine charity shops plus its hospice shop to automatically collect Gift Aid and drive revenues on all donated goods. CHARiot enables all...

It’s been a tumultuous year for the charity sector, filled with equal parts optimism and uncertainty. But we’re finally out the other side and it’s time to start looking forward to 2022. You might be wondering what to expect from the coming year. So today, we thought we’d share our charity...

‘Tis the season where everyone’s feeling more generous. People are starting to slow down and reflect, and will be in the mood to give back and support a valuable cause. There’s nothing like a little festive cheer for boosting your shops’ donations and revenue. It’s also a brilliant time of year...

Something we can always count on in life is change. While planning for the future is a useful exercise to help shape your charity’s decision-making, strict plans are asking to be ruined. The charity sector is constantly changing. We’ve all seen what a sudden shift can look like and how...