10th November, 2022

How can you help when your volunteers are struggling with work?

There’s no hiding from the fact that we’re set to face some difficult times in the coming months. We don’t want to belabour the point about the cost-of-living crisis or energy costs, but they exist and will affect your charity. And one way this is going to present itself is...

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3rd November, 2022

What is the supporter journey – and how do your charity shops play their part?

A massive part of running a charity is how you balance your donors. It’s a fine line between enticing new ones to support your cause and ensuring your long-term ones feel appreciated. And there’s a science to fostering that loyalty and making sure you have the donations you need now...

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27th October, 2022

What can help with productivity in your charity shops?

Productivity is an important metric in retail. It’s how you ensure your shops are performing at a level you’re happy with. And productivity has actually been on the rise in this sector - up 6.6% in fact! This is still a vital consideration in the charity industry, even with its...

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20th October, 2022

Why your technology is key to great efficiency

We don’t really know what the future holds for the retail industry. It’s certainly going to change over the years, and charities are likely to be at the forefront of that, as we discussed last week. Something that everyone in the retail sector - charities included - are going to...

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13th October, 2022

How your EPoS system can make your volunteers better at their role

When it comes to your volunteers, you likely want them to be their best. And that can mean something different to every charity. Does “best” mean the ones with tons of passion? Or do you want your volunteers to shine in social situations and be outgoing? Or are you simply...

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6th October, 2022

Are charities the future of the British high street?

The state of the high street is a far cry from what it was even just a few years ago. What was already in decline according to some was fast-tracked thanks to the pandemic. In 2020, British high streets lost 11,000 shops. Now, it isn’t unusual to see once occupied...

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29th September, 2022

The 3 key ingredients to donor loyalty

No matter your business or organisation, there’s always one constant. And that’s your customers. Or, more specifically, their loyalty. For as much as you might want to chase new donors for your charity, it’s those who have been by your side forever that mean a lot. They believe in your...

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22nd September, 2022

What questions you should ask your volunteers about their work

You know that running a charity isn’t as easy as some people probably think it is. You have multiple shops to oversee. Donation drives to run. Volunteers to recruit. And no matter what aspect you’re overlooking, you have to make vital choices to ensure you can increase the support you...

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15th September, 2022

How to make digital upskilling easier for your team

You can’t separate business and technology in the 21st century. It has become an essential. Which means your team needs to be equipped to handle any technology changes. But some people’s digital skills will require more work than others, meaning there’ll be some training on your horizon. Whether you’re training...

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8th September, 2022

Are you missing out on these charity and fundraising trends?

Every charity’s goal is a noble and altruistic one. They set out to help those who need it most, and ask nothing in return. When you look at it like this, it paints an inspiring picture of what humanity will do. But, unfortunately, charities are still businesses. At the end...

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